Shipping & Delivery

Packages ordered at 'theheatsink.com' are generally dispatched within 3 to 14 days, after receiving the payment. We have tied-up with shipping aggregators and the specific shipping agent would be auto selected based on factors related to optimal service. In certain cases, we would manually select the shipping agent and initiate the shipping process. In some cases, we may also ship through speed post.

After shipping the order, the tracking link sent by the shipping aggregator, or the shipping agent would be forwarded to the registered email address of the buyer.

If a customer prefers expedited delivery by Air or through a specific shipping agent, an additional cost will be applied. So please contact us after placing the order but before shipment for any of these specifications.

If for some reason, we cannot dispatch the items within 14 days (under un-avoidable circumstances), we offer a full refund (including tax + additional shipping fee for those items) for all the items that we are not able to dispatch within the time frame.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

We don't provide any delivery timeline guarantee as such, and the delivery time frame shown on our website or emails is just for general reference for choosing between various carriers based on our earlier experience and should not be taken as a guarantee.

Invoicing is done in the name

M/s Sai Fair Brands
#263, 4th Floor, 3rd Main
BHCS Layout, Uttarahalli Main Road,
Bengaluru - 560061
Phone/Whatsapp: +91 6364241589
GSTN: 29AEPPV6593J1ZA

All our orders carry GST invoices, and the collected taxes would be deposited as per the filing schedules.